Ok, so maybe not necessarily the doctors themselves, but most certainly the staff that surround them. Today I had the joy of dealing with the office staff at my PCPs office (for those unfamiliar with the abbreviation it stands for Primary Care Physician, or your family doctor, general practitioner, etc). I never enjoy calling there to begin with, they have a telephone system from the stone age, the phones just ring and ring until someone answers, and when they do, they are inevitably rude. "Dr's office, with you in a minute." They do not wait for you to respond. Ever. Then you wait for at least 5 minutes, listening to the lovely sounds of the worst Muzak station known to man, for the same cantankerous woman to come back on the line.
When my call was finally answered, and I asked my simple question if a fax was received, it was answered with a very abrupt, "Well I wouldn't know that, hold on". I thought to myself, "Wooow. If I ever had that tone with a member when I worked for the insurance companies I would have been written up in an instant. She came back on the line and advised me that the fax was, in fact, not received. This was the second attempt at sending it, I explained. Oh my, it got worse from there. To shorten the rest of the story, she became even more exasperated, and I must say that I enjoyed putting her in her place. In a very sickeningly sweet voice. Of course! ;-) Kill 'em with kindness!
I've decided that when I call back tomorrow to check for the third time, I will speak directly to my doctor's assistant, whom I adore, and fill her in on the disaster. To say the least I'm looking for a new primary. I've had enough of them. It's been nothing but a mess since my old doctor's office joined with this one, and I'm sad. I love my doctor and her assistant, but the staff is ridiculous. I was really hoping to delay the change until after all of my legal issues were resolved, but the less stressful situations I have to deal with the better off I am.
On a good note, I received my Stella Artois Chalice in the mail yesterday! I am very pleased with this as I have been anxiously awaiting this beautiful masterpiece. I love the card they included with beauty, which includes "The 9-Step Belgian Pouring Ritual" along with photo directions to follow. It is fancy indeed! I also received my sample of Clinique Moisture Surge Intense, which feels fantastic! Then when I arrived home from shopping today I found my FREE Schick Hydro Silk Razor! Can't wait to try that one out!
I will be sure to start posting photos of all of my goodies shortly! For anyone who has been stopping by, I just want to say thank you for taking the time to read and feel free to comment if you like. This is just what happens when you become a hermit! HaHa!
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